What is MCGM Portal and How to Use It?

 What is MCGM Portal and How to Use It

As a resident of Mumbai, you’ve likely come across the term “MCGM Portal.” But have you delved into its purpose and functionality? This comprehensive guide will shed light on the MCGM Portal, encompassing its features, benefits, registration process, and login procedure. Additionally, we’ll walk you through some of the portal’s most sought-after services, including water bill payment, property tax verification, Aadhaar card application, and electoral ward identification. By the end of this article, you’ll be equipped to navigate the MCGM Portal with ease and confidence.


What is mcgm portal?

The Municipal Corporation of Greater Mumbai (MCGM), also known as the Brihanmumbai Municipal Corporation (BMC), is the governing body of Mumbai, the bustling capital of Maharashtra and India’s financial nerve center. As the city’s civic body, the MCGM shoulders the responsibility of providing a wide range of essential public services and amenities to its citizens, ensuring a smooth and well-functioning urban life.

Headed by a Municipal Commissioner appointed by the state government and a Mayor elected by the corporators, the MCGM is structured into 24 administrative wards, each led by a ward officer and assisted by a ward committee. To effectively manage the city’s diverse needs, the MCGM encompasses various departments, including Engineering, Revenue, Health, and Education, each dedicated to a specific aspect of the city’s administration and development.

The MCGM’s extensive portfolio of responsibilities encompasses crucial services such as water supply, sanitation, healthcare, education, road infrastructure, bridges, parks, gardens, and fire safety. These services form the backbone of Mumbai’s daily life, ensuring the well-being of its residents and contributing to the city’s overall prosperity.

What is MCGM Portal?

The Municipal Corporation of Greater Mumbai (MCGM), also known as Brihanmumbai Municipal Corporation (BMC), has established the MCGM Portal, a comprehensive online platform that serves as a one-stop destination for Mumbai’s residents. This user-friendly portal, also known as MyBMC, facilitates seamless interaction between citizens and the civic body, fostering convenience, transparency, and efficiency.

Through the MCGM Portal, you can conveniently access a wide range of online services and information related to the city of Mumbai. Whether you need to pay your water bill, check your property tax, apply for an Aadhaar card, or locate your electoral ward, the MCGM Portal has you covered. Additionally, the portal provides up-to-date news and information on various topics, including the COVID-19 dashboard, budget estimates, the environmental action plan, and the upcoming G-20 summit.

In essence, the MCGM Portal empowers Mumbai’s residents to navigate their civic needs and queries with ease, streamlining their interactions with the municipal corporation. Embrace the convenience and efficiency of the MCGM Portal and stay connected with the vibrant city of Mumbai.

Why is MCGM Portal Useful?

The MCGM Portal is a valuable resource for citizens, offering a multitude of benefits that enhance convenience, accessibility, transparency, participation, and feedback.

Convenience at Your Fingertips

Gone are the days of navigating crowded offices or relying on intermediaries. The MCGM Portal empowers you to access services from the comfort of your home or office, at any time of day or night. With just a computer, laptop, tablet, or smartphone, you can access a wide range of services, eliminating the hassle of physical visits.

Accessibility Unbound

The MCGM Portal breaks down barriers and ensures that services are readily available, regardless of location or time constraints. Whether you’re at home, work, or traveling, you can access the portal and its services with ease, ensuring that you’re never without the support you need.

Transparency Fostered

The MCGM Portal fosters transparency and accountability by providing direct access to MCGM authorities. You can track the status of your transactions and applications, verify payments and receipts online, and engage with officials to address any concerns or suggestions. This direct interaction eliminates the need for intermediaries, empowering you to take charge of your interactions with MCGM.

Empowered Participation

The MCGM Portal is more than just a service delivery platform; it’s a gateway to active participation in city governance. You can share your feedback, provide suggestions, and raise concerns, ensuring that your voice is heard and your contributions are valued. This active participation fosters a sense of ownership and engagement in the city’s development.

Feedback Facilitated

The MCGM Portal provides a streamlined mechanism for submitting feedback, ensuring that your suggestions and concerns reach the right authorities. You can expect prompt responses and resolutions, fostering a sense of responsiveness and accountability.

How to Access MCGM Portal?

Accessing the MCGM Portal can be done through two main methods:

  1. Employee Login: This method is specifically for MCGM employees and requires a valid employee ID and password. To access the Employee Login, follow these steps: a. Visit the MCGM Portal website: https://www.mcgm.gov.in/ b. Click on the “Employee Login” button located in the top right corner of the homepage. c. Enter your employee ID and password in the respective fields. d. Click on the “Login” button to access the Employee Portal.
  2. Citizen Portal: This method is for citizens of Mumbai who need to access various MCGM services, such as property tax payment, birth certificate registration, or filing complaints. To access the Citizen Portal, follow these steps: a. Visit the MCGM Portal website: https://www.mcgm.gov.in/ b. Click on the “Citizen Portal” button located on the homepage. c. You will be redirected to the MyBMC Citizen Portal website: https://www.mcgm.gov.in/irj/portal d. On the MyBMC Citizen Portal, you can access various citizen services by clicking on the respective tabs or using the search bar.

How to Use MCGM Portal Services?

Paying your water bill online through the MCGM portal is a convenient and straightforward process. Here’s a step-by-step guide to help you make your payment seamlessly:

1. **Access the MCGM Portal:** Visit the official MCGM portal at aquaptax.mcgm.gov.in.

2. **Navigate to Water Bill Payment:** On the homepage, locate the “Make Payment” option. Click on it and select “Water Bill Payment” from the drop-down menu.

3. **Enter Consumer Number:** In the designated field, enter your MCGM water bill CCN (Consumer Number). This number can be found on your water bill document.

4. **Click Proceed:** Once you’ve entered the CCN, click on the “Proceed” button.

5. **Verify Payment Details:** The system will display your water bill details, including the outstanding amount. Confirm that the information is correct.

6. **Select Payment Mode:** Choose the payment mode as “Online.”

7. **Click Submit:** Click on the “Submit” button to proceed with the online payment.

8. **Choose Payment Gateway:** Select your preferred payment gateway from the available options, such as internet banking, debit card, or credit card.

9. **Initiate Payment:** Follow the instructions provided by your chosen payment gateway to complete the payment process.

10. **Confirm Payment:** Once the payment is successful, you will receive a confirmation message and a payment receipt.

Remember to keep your water bill document and payment receipt for future reference.

How to Check Property Tax on MCGM Portal?

Checking your property tax on the MCGM portal is a convenient way to stay informed about your outstanding dues and make timely payments. Here’s a step-by-step guide to help you navigate the process:

Step 1: Access the MCGM Portal

  1. Visit the official MCGM portal at https://www.mcgm.gov.in/.

Step 2: Navigate to Property Tax

  1. On the homepage, locate the “Citizen Services” section.
  2. Click on “Property Tax” from the drop-down menu.

Step 3: Select Property Tax Services

  1. Choose the desired service from the available options, such as “Property Tax Assessment,” “Pay Property Tax,” or “View Property Tax Bill.”

Step 4: Login or Register

  1. If you have an existing MCGM account, enter your registered email address and password to log in.
  2. If you’re a new user, click on the “New User Registration” link to create an account.

Step 5: Enter Property Account Number

  1. In the designated field, enter your 17-digit MCGM Property Account Number. This number can be found on your property tax bill or ownership documents.
  2. Click on the “Search” button.

Step 6: View Property Tax Details

  1. The system will display your property tax details, including the assessment number, property address, outstanding amount, and due date.

Step 7: Download Property Tax Bill

  1. If you need to download your property tax bill, click on the “Download Bill” button. The bill will be generated in PDF format.

Step 8: Pay Property Tax

  1. To make an online payment, click on the “Pay Property Tax Online” button.
  2. Choose your preferred payment mode, such as internet banking, debit card, or credit card.
  3. Follow the instructions provided to complete the payment process.

Step 9: Save Payment Receipt

  1. Once the payment is successful, you will receive a confirmation message and a payment receipt.
  2. Download and save the payment receipt for your records.

By following these steps, you can easily check your property tax status, make online payments, and manage your property tax obligations conveniently through the MCGM portal.

How to Find Your Electoral Ward on MCGM Portal?

Determining your electoral ward on the MCGM portal is a straightforward process that can be accomplished in a few simple steps:

  1. Access the MCGM Portal: Begin by visiting the MCGM portal website at https://www.mcgm.gov.in/.
  2. Navigate to Citizen Services: On the homepage, locate and click on the “Citizen Services” tab.
  3. Select Electoral Ward Option: From the drop-down menu, choose the “Electoral Ward” option.
  4. Access Search Electoral Ward: On the Electoral Ward page, click on the “Search Electoral Ward” button.
  5. Enter Property Account Number: In the designated field, input your 17-digit MCGM Property Account Number. This number can be found on your property tax bill or ownership documents.
  6. Initiate Search: Click on the “Search” button to commence the search process.
  7. View Electoral Ward Details: The system will display your electoral ward details, including the ward number and name.

Utilizing Map Search Feature:

Alternatively, you can locate your electoral ward using the MCGM portal’s Map Search feature. To do this, follow these steps:

  1. Access Map Search: On the Electoral Ward page, click on the “Map Search” button.
  2. Enter Property Address: In the designated field, type in your complete property address.
  3. Initiate Search: Click on the “Search” button to initiate the search process.
  4. View Property Location: The system will zoom to your property’s location on the map.
  5. Locate Electoral Ward Details: Your electoral ward details will be displayed in the “Electoral Ward” section on the right-hand side of the map.

Benefits of Identifying Electoral Ward:

Once you have determined your electoral ward, you can utilize this information for various purposes, such as:

  • Registering to vote
  • Locating your polling station
  • Gathering information about your elected representatives


 In this article, we have explained everything you need to know about MCGM Portal, from its features and benefits to its registration and login process. We have also shown you how to use some of the most popular services on MCGM Portal, such as paying water bill, checking property tax, applying for Aadhar card, and finding your electoral ward. We hope that this article has helped you understand and use MCGM Portal with ease and convenience.

 you have any questions or feedback about MCGM Portal, you can contact the MCGM helpline at 1916 or email at mcgm.helpdesk@mcgm.gov.in. You can also visit the MCGM Portal FAQ page at [MyBMC – FAQ] for more information. You can also follow MCGM on social media platforms, such as Facebook, Twitter, Instagram, and YouTube, for the latest updates and news about the city. Thank you for reading this article and using MCGM Portal. Please share this article with your friends and family who might find it useful. Stay safe and stay connected with MCGM Portal. |

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